Privacy Policy

Information we collect

• Account data (name, email)
• Course preferences and progress
• Essential cookies for session and analytics (aggregated)
• Support interactions (messages you send us)
• Technical data (browser type, device attributes, approximate region derived from IP for security and localization)

Payment card information, if applicable, is processed by our payment partners and not stored on our servers.

How we use information

To deliver courses, support users, improve curriculum, and fulfill legal obligations. We do not sell personal data.

• Provide, personalize, and maintain our services
• Measure performance, fix issues, and improve content
• Communicate service updates and respond to inquiries
• Prevent fraud, abuse, and security incidents
• Comply with applicable legal requirements

Legal bases (GDPR)

• Performance of a contract (managing your account and course access)
• Legitimate interests (service improvement, security)
• Consent (cookies beyond strictly necessary, where applicable)
• Legal obligations (records, compliance, and responding to lawful requests)

Sharing and processors

We may share limited personal information with service providers who help deliver our services (e.g., hosting, analytics, support tools). These providers act under contracts and only process data on our instructions.

• Infrastructure and hosting providers
• Customer support and email delivery services
• Analytics platforms with aggregated data
• Payment partners (for transactions)

We may disclose information when required by law or to protect our rights, users, or the public.

International transfers

If data is transferred across borders, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to protect your information.

Data retention

We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods:

• Account data: retained while your account is active and then deleted or anonymized within 90 days after closure
• Course progress: retained during enrollment and archived in aggregated form thereafter
• Support records: up to 24 months unless required longer for legal reasons
• Cookie data: per cookie lifespan and consent choices

Security

We implement administrative, technical, and organizational measures to protect data, including encryption in transit (HTTPS), access controls, and regular security reviews. No method of transmission or storage is 100% secure; we work continuously to mitigate risks.

Your choices and rights

You can request access, correction, deletion, and portability of your data. Contact: [email protected]

• Access and portability: receive a copy of your data
• Rectification: update inaccurate or incomplete information
• Deletion: request erasure where applicable
• Restriction and objection: limit or object to certain processing
• Withdraw consent: where processing is based on consent
• Right to complain: contact your local supervisory authority

California privacy (CCPA/CPRA)

California residents have rights to know, access, correct, delete, and opt out of certain data sharing. We do not sell personal information. To exercise rights, email [email protected] and include “CCPA Request”. We will verify your request consistent with the law.

Cookies

We use essential cookies. You may control cookies via browser settings. See our cookie banner for consent.

• Strictly necessary: required for core functionality and authentication
• Preference: remember settings like language or theme
• Analytics (aggregated): measure feature usage and performance

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Children’s privacy

Our services are not directed to children under the age required by applicable law to consent to online services. If you believe a child has provided personal data, contact us to request deletion.

Do Not Track

Some browsers offer a “Do Not Track” signal. Our services currently do not respond to DNT signals, but you can manage cookie preferences via our banner and browser settings.

Changes to this policy

We may update this policy from time to time. Material changes will be highlighted within the service. Continued use after changes take effect indicates acceptance.

Contact

Questions or requests about this policy can be sent to [email protected]. For faster handling, include your account email and a brief description of your request.